e-Konsyumer Corner

Know more about the programs and services offered by the Consumer Protection Division which include the Bagwis Program, Consumer Advocacy, Consumer Complaints Handling, Accreditation and issuance of DTI licenses, permits, registration and Monitoring and Enforcement of Fair Trade Laws. The e-Konsyumer Corner also serves as a gateway for posting of latest information about consumerism such as updated DTI-DAO/guidelines, SRPs, etc.

Consumer Info Hub

Consumer Video Hub

Mga Programa at Serbisyo ng DTI para sa mga Konsyumer
No Return, No Exchange Policy
Ano ang Price Tag at Kahalagahan nito?
How to Apply for DTI Sales Promotion Permit
PS and ICC Marks – Product Certification

Consumer Info Materials

File Name
Relevant Laws and Regulations on Rerolled & Deformed Steel Bars and Cement View / Download
Consumer Rights & Responsibilities View / Download
No Return, No Exchange View / Download
Filing of Consumer Complaint to Gov’t Agencies based on Area of Concern View / Download
Philippine Standard Mark & Import Commodity Clearance Sticker View / Download
Price Tag Law View / Download
No Shortchanging Act of 2016 View / Download